Teacher-On-Air

FORGOT USERNAME AND PASSWORD
You may retrieve your account and password by submitting a request through our forget password page. Account information will be sent to your email address that you have registered with us.
UNABLE TO SHARE AN ACCOUNT
Sharing of account is not allowed. The system will only allow one account to be logged in at any one time. Blue Orange Pte Ltd reserves the right to suspend user accounts if users are found in violation of the agreement.
UNABLE TO ACCESS UNDER SCHOOL ACCOUNT
Students will not be allowed excess to the system once the maximum number of users as specified by the license agreement have been reached.

To get an upgraded account, please contact us at (65) 6341 5516 (Monday to Friday, 9am to 6pm) or email to teacheronair@blueorange.com.sg

MODES OF PAYMENT
Payment can be made by credit card (VISA or Mastercard). Prices quoted are nett and in Singapore Dollars $.

Step 1 :	Click here to register with us.
Step 2 :	After registration, you will automatically be logged in to the system. Your username and password will also be sent to your email account you entered during registration.
Step 3 :	To view the videos, just purchase the video package available.
Step 4 :	You will be redirected to eNETS payment portal for payment. Payment can be made via VISA / MASTERCARD.
Step 5 :	Upon completing the payment process, the video links of the package you purchased will become enabled. Just click to view the videos.

	INTEL Pentium II or higher
	Broadband Internet connection of at least 256kbps
	Internet Browser (Internet Explorer, Google Chrome, Mozilla Firefox, Opera, Safari)
	Adobe Flash Player

1.	Your connection speed. As mentioned above, you'll need a broadband connection with at least 256kbps for the best viewing experience
2.	Our servers may be experiencing high traffic. If this is the case you might have to try again at a time when there is less traffic.
3.	Your video download speed may be slow or inconsistent. In this case, you can try pausing the video until the entire stream is downloaded (the loading bar reaches the end of the player), and then, once the video's completely loaded try playing the video.
4.	Occasionally, an incomplete copy of a video can get stuck in your cache and never fully download. You can re-attempt the download of the video by clearing your browser's cache.

	Ensure that your computer system meets our requirement specifications.
	Also ensure that Firewall is not blocking port 80 and port 1935.